With PRECISION Core IT, every computer on your network receives an agent for on-demand remote access. Plus, you get access to our live service desk for phone or Internet-based support. All work is taken off a block of time. This is a great solution for home-based businesses and small offices which require minimal support.
With PRECISION Basic, you get all the preventative maintenance you would expect from your provider once a month - except you get it every day. We monitor for spyware, virus activity, and failed backups and keep your systems patched and updated. Plus, your users have access to our live service desk for support over the phone or via the Internet. Any work outside from routine maintenance or monitoring is taken off a block of time. PRECISION Basic is a great introduction into our managed service offerings.
PRECISION Premier extends off of our basic plan. With this plan, if something goes wrong with your server, it is on us to get the server restored to a functioning condition. Includes free onsite support for servers and firewalls/routers, as well as loaner equipment for servers. This plan includes a 5 hour per month block of time for workstation support outside of routine maintenance and monitoring. Only projects are billed separately at the reduced rate of $85/hr.
With PRECISION Ultimate plan includes all of the services included in our Premier plan, plus extends unlimited support to the workstations. PRECISION Ultimate includes unlimited support for servers, firewalls/routers and workstations. Only projects are billed separately at the reduced rate of $85/hr.